Complaints

We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us.

We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us at;

Contact:
Matthew Driscoll
Finsura Insurance Broking (Aust) Pty Ltd
PO Box 686, Castle Hill NSW 1765

Email:
matthewd@finsura.com.au

Telephone:
02 9899 2999

We subscribe to Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA), a free customer service. If your complaint is not successfully resolved by our office within 45 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

Australian Financial Complaints Authority

Online:
www.afca.org.au

Email:
info@afca.org.au

Phone:
1800 931 678

Mail:
Australian Financial Complaints Authority GPO Box 3 Melbourne VIC

We can help you get the right cover, at the right price across a number of areas

Why choose Finsura?

As your insurance broker we understand the fine print, so you know exactly what you’re signing up for. To get the right coverage, talk to our experts in business insurance. Finsura can help you:

  • find the best insurance cover for your needs
  • review cover from the broadest range of insurers
  • manage insurance claims for a better chance of success

Contact us today to find our more. Call us on 1800 252 712 to speak to an adviser or request a quote online.

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