Make a Claim

We’ve made the claims process simple and hassle free.

Dedicated Claims Team

Claiming is as Easy as 1, 2, 3

Lodge your claim online or contact us by email / telephone. You will be allocated a dedicated claims manager to help you with every step of the way.

Things you can do to help your claim:

  • Notify us as soon as possible.
  • Immediately take all necessary steps to secure the property and prevent further damage.
  • Take photos of the damage to your property and keep the items so the insurer can assess the damage.
  • Collect personal details of all other parties involved.
  • Do not admit Liability.
  • Report incidents like burglaries, theft, injuries and malicious damage to your local Police.

Alternatively If you need to make emergency repairs, you’ll find some useful contact numbers below.

TYPE OF ASSISTANCE

COMPANY

LOCATION

CONTACT NUMBER

HOURS

Property – Builder/ Emergency call out

Abril Building Solutions

Sydney Metro/Blue Mountains/ Wollongong/Northern Beaches

1300 556 641

24/7

Property – Restoration

Abril  Restorations

Sydney Metro/ Blue Mountains/ Wollongong/Northern Beaches

1300 556 641

24/7

Property – Loss Assessor

Crawfords

National

1300 135 790

24/7

Property – Loss Assessor

Cunningham Lindsey

National

1800 811 285

24/7

Property – Glass

O’Briens

National

1800 018 886

24/7

Motor – Glass

O’Briens

National

1800 815 016

24/7

Motor – Smash Repairer

Dural Prestige Smash Repairs

22/276-278 New Line Road, Dural NSW

02 9651 6100

Work Hours

In the event of an emergency outside of office hours please contact Emergency services or your Insurer directly.

Police / Fire / Ambulance Call 000

State Emergency Services Call 132 500

Allianz                   1300 858 649

CGU                       1300 657 119

Zurich                    1800 611 372

Vero                      1300 888 073

QBE                        1800 023 387

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